How Do I Access NEKLS Services?

The process to access an NEKLS educational program or contact for NEKLS fiscal or program management services is quite simple.

REGISTRATION FOR Knowledge Builders EDUCATIONAL PROGRAMS Our course schedules are posted on the course schedule page. Persons interested in course registration should click to the NEKLS course schedule page and follow the directions. As part of the registration process you must:

1. Be at least eighteen years of age or have the written permission of your parent or guardian.
2. Complete the course application for that program.
3. Follow the directions for beginning instruction. The directions will also tell you what supplies, books and materials you will need.
4. For fee required instruction, read carefully the cost and payment agreement and if you wish to purchase the service, just click AGREEMENT and follow and complete the payment instructions.
5. Call, write or email us for more information.

PURCHASE OF NEKLS SUCCESS MATRIX SERVICES
All NEKLS fiscal and management services are fee based and require a written contract. In order to assure we provide contractors with the best possible service, NEKLS requires voice communication prior to contracting. Interested parties should contact the NEKLS central administration (see HOW TO CONTACT NEKLS?) so that we can better understand your needs and demonstrate to you that we are the experienced, top quality, client centered provider that you want. After discussing the project, if there is an agreement to proceed, NEKLS will mail a completed, ready for signature contract. Upon return of the signed document to NEKLS, services will begin. Payment may be electronic by credit card or by secured check. NEKLS will accept collect calls in regard to fiscal and management services.

REFUNDS
For instructional services, if a cancellation is required before the start of the services, all but five dollars ($5.00) will be refunded. Once instruction has begun, there will be no refund. For management and financial services, payment, termination and (if any) penalty are agreed upon as a term of the contract. NEKLS will comply with service contracts to which it is a party.

DOES NEKLS GUARANTEE ITS SERVICES?
NEKLS educational programs are research based and demonstrate current best practices. Services meet all applicable federal (usually United States Department of Education) and Vermont program quality and compliance standards. All applicable state and federal audit requirements are consistently adhered to. NEKLS is OMB A-133 audited and compliant.

NEKLS instruction is always student centered. We do our best for our students. Most complete the goals established as part of their Individual Learning Plans, but some do not. So, while we promise we will do our best for you as a student, we cannot guarantee your individual outcomes.

NEKLS management and financial services are all contract based. NEKLS will complete its contractual requirements so long as parties perform according to the contract.

NON-DISCRIMINATION
It is NEKLS policy to adhere to Affirmative Action and Equal Employment Opportunities concepts. Therefore, NEKLS does not discriminate in the hiring of the staff, in the provision of services, in the purchase of goods and/or services on the basis of race, color, creed, religion, national origin, sex, age, ethnicity, handicap or sexual orientation.